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Basic Cookie Information

This site uses cookies - small text files (called a cookie). These are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets. Cookies also provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the About Cookies website which offers guidance for all modern browsers.

OSR Medical Cookie Policy

OSR Medical Ltd uses small text files called cookies, and other technologies. This is so we can improve your online experience - for example by remembering you when you come back to visit us. This helps us make the content you see more relevant to you. Cookies also enable us to track online purchases made through our eShops.


Please note that the use of any information we collect through the use of cookies shall be subject to our Privacy Policy.


  1. About cookies

A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer. The browser saves the information and sends it back to the website server, whenever the browser returns to the website.

A cookie will typically contain the name of the domain (internet location) from which the cookie has come. It will also contain the "lifetime" of the cookie (i.e. when does it expire), and a value, which is usually a randomly generated unique number.

Four types of cookies are used on this website:

Session cookies - which are temporary cookies that remain in the cookie file of your browser until you leave the site. We use session cookies to:

  • Allow you to carry information across pages of our site and avoid having to re-enter information;
  • Compile statistics that allow us to understand how users use our site and to help us improve the structure of our website

Persistent cookies - which remain in the cookie file of your browser for much longer, (though how long will depend on the lifetime of the specific cookie). We use persistent cookies:

  • To display your name and details each time you access our site, (using the "Remember me" cookie);
  • To pre-complete your OSR Medical Log In Details when you log in to our website, (using the "Remember me" cookie);

We may use other persistent cookies from time to time to help us recognise you as a unique visitor. We may also use these cookies when you return to our website and to monitor your use of our website. This will allow us to tailor the content of certain areas of our site and offer you promotions that match your preferred interests.

Third party Advertising cookies - which are in use to help us and other sites serve adverts. These adverts are likely to be of interest to you. These adverts will be chosen based on your information.

Third party Analytics cookies - which are used to analyse the usage of We use third party analytics cookies to:

  • Analyse the usage of This helps us understand the volumes of visitors and how we can improve the site for your benefit.


  1. Cookies and OSR Medical Ltd eShops

When you shop through OSR Medical Ltd eShops, a persistent cookie is placed on your computer. These are done by the companies who assist us with the operation of OSR Medical Ltd eShops.

This enables OSR Medical to track any purchases you make with our participating retailers.


  1. Use of web beacons

Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs). These allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular campaign.


  1. Deleting cookies from your browser

Deleting all cookies from your browser:

You have the ability to accept or decline cookies by modifying the settings in your browser.

You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:

  • Open 'Windows Explorer'
  • Click on the 'Search' button on the tool bar
  • Type "cookie" into the search box for 'Folders and Files'
  • Select 'My Computer' in the 'Look In' box
  • Click 'Search Now'
  • Double click on the folders that are found
  • 'Select' any cookie file
  • Hit the 'Delete' button on your keyboard

If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.


Our Cookie policy may change from time to time. Please check this policy occasionally to see if we have included any updates or changes, and that you are happy with them.

Date Updated: 06/06/18

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To ensure we comply with the  General Data Protection Regulation (GDPR) and ensure your information is kept secure, we have registered with the Information Commissioner's Office (ICO). For more information, click on the link below.

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